Exchanges 2017-05-30T16:34:30+00:00

Exchanges

Our Exchange Policy applies to the LightRider motorcycle helmet light only. If you wish to change the color of the helmet light LEDs, we will exchange the LED portion of the product for a different color. Exchanges do not apply to any other Lumenflex products or accessories.

The following terms apply to LightRider exchanges:

  1. The product may have been used, but it may not have been abused, damaged, or modified in any way. All products are subject to inspection before exchange.
  2. If a product has been modified or damaged, it will be returned to the customer at the customer’s expense without an exchange.
  3. There is be a $22 charge to cover the exchange and shipping to the customer. Upon payment, the customer will receive authorization to return just the LED part of the helmet light.

To have a record of delivery, we recommend shipping with package tracking. We cannot offer an exchange for products which we do not receive.

 

Exchange Process

Exchanges must be requested within 30 days of the product’s delivery date. Use the form below to request an LED color change.

[fullwidth background_color=”” background_image=”” background_parallax=”none” parallax_speed=”0.1″ enable_mobile=”no” background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”” padding_top=”15″ padding_bottom=”5″ padding_left=”15″ padding_right=”15″ hundred_percent=”yes” equal_height_columns=”no” menu_anchor=”” class=”” id=””] [three_fifth last=”no” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”0px” border_color=”” border_style=”” padding=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”” animation_speed=”0.1″ animation_offset=”” class=”” id=””]

Brighten up your inbox
 

Subscribe to receive updates, insider news, and exclusive Lumenflex deals.

[/three_fifth] [two_fifth last=”yes” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”0px” border_color=”” border_style=”” padding=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”” animation_speed=”0.1″ animation_offset=”” class=”” id=””]

Which products fit your lifestyle?

[/two_fifth] [/fullwidth]
[fullwidth background_color=”” background_image=”” background_parallax=”none” parallax_speed=”0.1″ enable_mobile=”no” background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”” padding_top=”15″ padding_bottom=”5″ padding_left=”15″ padding_right=”15″ hundred_percent=”yes” equal_height_columns=”no” menu_anchor=”” class=”” id=””] [three_fifth last=”no” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”0px” border_color=”” border_style=”” padding=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”” animation_speed=”0.1″ animation_offset=”” class=”” id=””]

Brighten up your inbox
 

Subscribe to receive updates, insider news, and exclusive Lumenflex deals.

[/three_fifth] [two_fifth last=”yes” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”0px” border_color=”” border_style=”” padding=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”” animation_speed=”0.1″ animation_offset=”” class=”” id=””]

Which products fit your lifestyle?

[/two_fifth] [/fullwidth]